Refund policy
MORE from Korea – Refund & Return Policy
At MORE from Korea, we take pride in delivering high-quality skincare products. For hygiene and safety reasons, we do not accept returns or offer refunds for used or opened items, or for reasons of personal preference.
Returns & Refunds are only accepted under the following conditions:
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The product was received damaged, defective, or incorrect.
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The return request is made within 7 days of receiving the product.
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The item is unopened, unused, and in its original packaging.
To request a return, please contact our customer service team at info@morefromkorea.com with your order number and clear photos of the issue.
Once your return is approved, you may choose:
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A replacement product, or
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A full refund to your original payment method.
Please note:
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Shipping fees are non-refundable unless the return is due to our error.
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We reserve the right to deny returns that do not meet the above conditions.
Thank you for understanding and supporting clean beauty from Korea.